top of page

Shipping Policy

Black Swan Anglers

Effective Date: February 02, 2020

Black Swan Anglers is committed to providing reliable and transparent shipping. This Shipping Policy explains how and when orders are processed, shipped, and delivered.

1. Order Processing

  • Orders are typically processed within 2–5 business days (excluding weekends and holidays).

  • Custom, limited-run, or made-to-order items may require additional processing time. Estimated timelines will be noted at checkout or in product descriptions.

  • Orders are not processed or shipped on weekends or holidays.

2. Shipping Methods & Carriers

  • We ship via USPS, UPS, or other reputable carriers, depending on package size, destination, and cost efficiency.

  • Shipping method options and rates are calculated at checkout.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on:

    • Package weight and dimensions

    • Shipping destination

    • Selected shipping method

  • Promotional or flat-rate shipping offers may apply to select items or events and will be clearly stated.

4. Domestic Shipping (United States)

  • Standard delivery times typically range from 3–7 business days once shipped.

  • Delivery times are estimates and not guaranteed.

  • Black Swan Anglers is not responsible for carrier delays due to weather, holidays, or service disruptions.

5. International Shipping

  • International shipping availability varies by product and destination.

  • Customers are responsible for all customs duties, taxes, and import fees imposed by the destination country.

  • Delivery times for international orders vary widely and are not guaranteed.

6. Order Tracking

  • Tracking information will be provided via email once your order ships.

  • Please allow up to 24 hours for tracking updates to appear.

7. Incorrect Addresses

  • Customers are responsible for providing accurate shipping information at checkout.

  • Black Swan Anglers is not responsible for delays, losses, or additional costs due to incorrect or incomplete addresses.

  • Returned shipments due to address errors may require additional shipping fees for reshipment.

8. Lost, Stolen, or Damaged Packages

  • Black Swan Anglers is not responsible for packages marked as delivered by the carrier.

  • If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging.

  • Claims for lost packages will be evaluated on a case-by-case basis and may require carrier investigation.

9. Multiple Shipments

  • Orders containing multiple items may ship separately.

  • You will receive tracking information for each shipment when applicable.

10. Pre-Orders & Backorders

  • Pre-order or backordered items will ship once available.

  • Estimated ship dates are provided when possible but may change due to production or supply delays.

11. Shipping Restrictions

  • Certain items may have shipping restrictions based on size, materials, or destination.

  • We do not ship to P.O. boxes for oversized items.

12. Policy Updates

Black Swan Anglers reserves the right to update or modify this Shipping Policy at any time. Updates will be posted on our website and apply to orders placed after the effective date.

13. Contact Information

For shipping questions or concerns, please contact:

Black Swan Anglers
Email: mduffy.bsa@blackswananglers.com
Website: blackswananglers.com

bottom of page